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To enjoy a long-standing, trusted partnership with your security provider, it is important to initiate a transparent relationship right from the beginning. A well-planned RFP can help build this foundation. By soliciting the appropriate information and level of detail during the RFP process, you will create an apples-to-apples comparison of each provider, so there are no surprises once services begin.
The goal should be to select the right provider the first time. The more knowledge you attain at the beginning of the process, the better your chances for a successful outcome.
A quality security solutions provider knows that ease of doing business is one of the most important elements in your partnership. The primary factors to consider when selecting a provider may vary based on your organization’s specific needs, but there are six fundamental elements that, when understood and communicated clearly from the beginning, will pave the way toward a true partnership:
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Leadership
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Security Expertise
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Staffing Resources
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Communication
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Quality
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Value
Accurately assessing these qualities is a strong first step in achieving your organization’s security goals. The end result can be a trusted partnership that will span years, or even decades, and the peace of mind that goes along with it.
That partnership should begin before your security team is placed on site. A quality provider will share best practices, make recommendations and help you develop your RFP long before the contract is awarded. Establishing an early relationship during the vetting process will also help you understand the expertise and philosophy of the security provider.
For some additional guidance during your RFP process, please download a copy of our Sample RFP.
About the Author
Roger Bretting is Executive Vice President Sales and Marketing for Allied Universal.
