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According to the 2017 Deloitte Global Human Capital Trends research, nearly 80% of business leaders rated the employee experience as very important. What defines experience? It’s not only based on an organization’s culture and engagement, it’s an integrated focus on the entire workplace, HR and management practices that make for an enjoyable experience and job satisfaction. In an increasingly digital world where transparency and millennials begin to dominate, you must make the total experience essential to your operation.
In order to have motivated, engaged, productive employees, a company must provide a broad variety of training and support programs that meet those employees’ personal and professional needs. At the top of the list is ongoing training, coaching and supportive management with applicable expertise. The basic personal needs include competitive wages, medical and other welfare benefits, retirement savings plans and recognition. Unfortunately, every one of those items requires time, budget and/or supervisory support. If you don’t have a full complement of those, how do you proceed? Not hiring the people you need – or not having people that will provide quality security you are looking for – is just not an option.
What if you could have the staffing you need, and all of the support, expertise and training required to make them successful, without actually hiring them?
Contracted personnel services can be the answer. The security services industry is one where the benefits of outsourcing are many. In addition to all of the personal related costs, tasks and services, expertise in security is paramount. The recruiting, training, industry best practices, daily operational procedures and management support needed for a security team are all highly specific. To allow a contract security officer services company to provide all of those, as well as take on the management of personnel scheduling, payroll, uniforming, and certification and license compliance can be an ideal solution.
When selecting a contract security company, ask about employee benefits, communications, recognition programs, management support and career advancement. Every element of employee engagement that is built into your organizational culture should be present in your contract provider’s culture as well.
A comprehensive third-party survey of security leaders identified security officer engagement as the most critical factor to the success of their security program. When you partner with a quality contract security services provider, you will see the benefits of both employee engagement and security expertise.
What Does Your Security Program Really Cost? Access our budget tool to learn more.
About the Author
Brenda Studley is Vice President, Recruiting – West at Allied Universal
