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Selecting a security services provider is a crucial step and there are many factors to take into consideration when building an RFP. By taking the time to strategize and establish guidelines for what potential partners must include, you can ensure that you will have all the pertinent information you need to make a well-informed decision.
While every RFP should be customized to an individual organization’s needs, as a strategic sourcing professional, here are some best practices that I think everyone should consider:
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Specify a wage rate to set the bar for a certain level of security officer, experience and skill. If you are uncertain of the desired wage, set a sample wage marker. Either approach is critical as the resulting proposals can be compared apples-to-apples for a full understanding of what’s included in the bill rate.
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Describe your organization, its size and scope, goals for your security program, and expectations for your security provider.
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Include a detailed scope of work and security personnel requirements to establish an accurate comparison between providers. For example, a list of the training requirements will ensure that all providers include the same items in their bid.
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Clarify who the decision-maker(s) will be and communicate all deadlines and other specifics for how you would like to receive proposals.
The more detailed information you include, the better your chances for a successful comparison of services, cost and value. You need to draw a line between security providers and identify those who can truly meet your needs. Choosing a security services provider is an important decision; it is not a product off the shelf. A solid RFP will help ensure that you select the right provider the first time, and avoid going out to bid again in a year.
For some additional guidance during your RFP process, please download a copy of our Sample RFP.
About the Author
George Council is the Vice President of Strategic Sourcing for Allied Universal.
