Stakeholder feedback is a valuable source of information that can be used to improve safety and security, and to identify and mitigate risk. In a recent survey, Allied Universal asked security industry leaders what was the most important measure of a security program’s effectiveness. They told us it was stakeholder feedback. Stakeholders may include executives, investors, employees, visitors, tenants, customers or suppliers, depending on the facility. Their feedback and engagement can help position an organization for optimal growth.