Securing Customer Service - Is Your Team Doing Enough?

While a security officer’s primary duty is to protect people, property, information and reputation, today’s security officers also provide a unique level of customer service to help create an environment that is safe and engaging. Ensuring that security officers are well-trained in customer service skills is critically important across all industries. 

Enhancing Peace of Mind on Campus through Contract Security

Safety and security on a college or university campus is critical. The right mix of resources can create a truly comprehensive security program that helps campus community members feel safer, deter crime, improve safety awareness and control costs. When campus security resources are reviewed, adding or expanding the use of security professionals is a vital consideration. Contracting for security is a viable and cost-effective alternative to in-house staffing.
 

Improve Security by Outsourcing

Can you get great security personnel with a contract security firm? The answer is absolutely “YES.” Many high level administrators incorrectly assume that only a proprietary team run by their security director are capable of administering a quality security program. But this is not the case. Security professionals love what they do whether it’s working for an in-house program or a contractor. So why not look at outsourcing? Working with a security contract firm has many advantages. Here are a few of the advantages of contracting:
 

Finding Your Way: Successful Transit Security

Transit systems play a vital role in the economic and cultural vitality of our communities, and require a robust, complex and often costly infrastructure. It’s no surprise that as one of our most accessible and important critical infrastructure assets, security for these systems is essential. Protecting ridership, employees and physical assets requires special training, an understanding of the unique aspects of transit security, and a certain level of creativity balanced with the reality of limited funds.